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Customer Recommendations

Customer Recommendations

We know that we are not being graded on effort here, only on results. We work hard everyday to make sure that our customers have the best experience possible, but if there is some place that we can improve or something that we can do better, then we want you to tell us about it.

If you are looking to hear what other people are saying about us and about the services that we provide, then all you have to do is look below. We can talk about ourselves until we are blue in the face, but it is your fellow customer who can sometimes be the true judge of a company.

Gracie Vega
Good service, very courteous staff
08/17/2022
Logan Valenzuela
Parts department my go to ace for oem parts, ask for Joe, very knowledgeable and friendly
03/04/2022
R Vasquez
My experience at Payne Brownsville Volkswagen was excellent. I brought my car in to only find out the trade-in value of my old car. Joel Sanchez let me know the trade-in value and what my options would be towards getting another car. I was looking for a used car with lower mileage. The entire sales staff worked with Joel and myself so that I could buy a new car with great features. Thanks to Joel, his manager Jorge Santillana, and the general manager Manuel Mar.
02/27/2022
Fernando Arellano
Very nice people from the salesman to the finance manager including the maintenance staff.
01/29/2022
Veronica Rubio
Recommend this place they helped us so much that we were able to get a car. We had a very good experience in this place and the people are nice. Overall, I'm very satisfied with our vehicle.
01/28/2022
Alex Quintero
Luis Garcia helped us out with the purchase of an Atlas. Great salesman and great vehicle presentation, has a lot of vehicle knowledge. Overall great experience and professional, highly recommend.
01/11/2022
Fabiola Medina
Awesome experience. Very attentive and patience. Thank you Memo and Roberto helping us answering all the questions.
12/22/2021
Cesar xavier
I had A Denali Yukon And couldnt afford it anymore having such a big expense when Im 21 and having a child so I went to payne Brownsville and My sales man ( Juan Gonzales )and payne helped me so much and took away my huge payment. When I was choosing my car juan showed me all my options and the pros and cons to alot of choices and when he was showing me the car he made sure I drove it before trying to do numbers , best sales man Thanks juan!
12/15/2021
Hilda Preciado
I am very happy the way the salesman explained and made several offers at the dealership also offer of the vehicle was not available at dealership could be requested or order. I really thank the manager and the financial representative helping out with getting me a price n interest rate in my budget. Over all it was a very very great job. Happy n excited waiting for my vehicle to arrive. Thank you and God bless everyone at the payne dealership.
12/07/2021